Segments - How to remove your criteria
Once you have started your segment using our article Segments - How to include your criteria you can follow these steps to remove bookers you do not want to include.
Step 1. Select to Remove criteria from your selection
Click on Remove From Selection and click on New Criteria.
Step 2. Add your criteria
Within the Remove from Selection criteria you are positively identifying bookers you do not want to communicate with. For example, you may want to remove bookers who have already booked in the future as in the screenshot above.
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