Using Google Authenticator to complete the log-in process.
To ensure a high level of security, we have enabled a verification process that requires a smart phone or tablet.
Downloading and using the Google authenticator app
As a user logging in for the first time, you will need to download a QR Code reader app and the 'Google Authenticator' app to your smartphone/tablet for the two stage verification process.
Both apps can be downloaded from both the iOS app store and the Android app store for free.
- Search for "QR Code reader" in the app store and download it to your smartphone/tablet.
- Search for "Google Authenticator" in the app store.
- Open the app and click on BEGIN SETUP
- Log in to the Data Sharing portal: if this is your first time logging in, you will see a QR code.
Scanning the QR Code
Add the six digit code generated by Google Authenticator
A 6-digit code will appear on your phone/tablet screen; enter this code in the box on the login page on your computer screen. Click "submit", and you will be taken to your data-sharing portal.
All subsequent times you log in to Data-Sharing, you will need to use the Google Authenticator app to generate a 6-digit code to complete the log in process. You will not, however, need to scan the QR code again.
What happens if you enter the wrong Pin...
Don't worry if you enter the wrong Pin by mistake. You will get a 'Pin is invalid' message and you can try again. The google authentication app will refresh the pin after 30 seconds, so if it still doesn't work wait for a new pin to display on your smart phone and enter this into the verification box.