Configuration
The Configuration page ensures you can monitor who has access to Data Sharing and set up your inclusions and exclusions.
Get Started
The Sharing Configuration page is located under Help > Configuration > Survey
Step 1. Users
Administrators can set up who has access to use Data Sharing. Users can have access as a standard user or admin.
Standard users
- Create share codes on events
- Re-send active share codes
Admin users
- Set up configuration settings
- Approve shares
- Trigger shares to be sent
If you want to set up a new user from scratch you will need to get in touch with us at [email protected] with the users email address and full name.
Step 2. Settings
Administrators can set up:
- Event Maturity Timeframe: When the event can be shared after the curtain comes down
- Share Code Expiration Timeframe: How long the event share code is active
- Data Protection Statement: The data protection statement as agreed to by all touring companies.
Step 3. Data Protection Filtering Inclusions (a)
Administrators can specify by data protection questions which customers are included within the data shares.
- Select the data protection question
- Select the data protection status
- Decide if you want to show email address and address for this data protection question
- Your filtering selection will be listed underneath
Step 3. Data Protection Filtering Inclusions (b)
Step 4. Data Filtering Exclusions
Administrators can specify specific customers are excluded within the data shares.
- Exclude customers by email domain, such as the venue.
- Exclude customers by Postcode.
- Exclude customers that you have classified through your ticketing system, such as customers flagged as ‘goneaway’
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